As we all work together to slow the spread of COVID-19, more of us are at home and driving less, which means having fewer accidents. That’s why we are announcing a Shelter-in-Place Payback for our auto customers. And, since our lives have become more digital, we are providing free identity protection for the rest of the year.
Eligible auto insurance customers will get an average payback of about 15% based on their monthly insurance costs during April and May.
In addition to the Shelter-in-Place Payback, we're offering free identity protection. We’ve already provided extended auto insurance coverage and payment relief for customers facing financial challenges. Take a moment to review these benefits.
Free Identity Protection
An increase in online and financial fraud is an unfortunate reality as families are spending more time online. As part of the Allstate family of companies, we're making Allstate Identity Protection product free for the rest of 2020 for those who sign up in April and May. You can sign up by visiting www.allstateidentityprotection.com.
Many auto insurance policies don't cover commercial deliveries. But in this time when so many neighbors are helping deliver vital supplies to their communities, we're extending coverage for customers who use their personal vehicles to commercially deliver food, medicine and other goods while a state-wide COVID-19 Emergency Order is in effect.
Encompass customers experiencing financial challenges can call Encompass or your independent agent to learn how to delay payments without penalty. The Special Payment Plan gives auto and homeowner insurance customers the choice to delay two consecutive premium payments. Customers also can choose to pay what they can afford.
While no one yet knows what the full impact of the pandemic will be, we have delivered for our customers through unprecedented times before—and we're drawing on decades of experience to deliver for you again. Whether you're sheltering at home or on the frontlines fighting COVID-19, we want you to know we're here to support you.
Our country is resilient. Together, we will get through this time and emerge even stronger.
Allstate Chair, President and CEO
Visit Encompassinsurance.com for more details.